The business travel industry is highly competitive--with each player in the game, from airlines, to hotels, to business travel agencies offering more in the form of incentives, extras, service, and price. Price is important to companies who book a lot of travel, but is not always the most important factor. Service is key when it comes to business travel. Business travel agencies that offer the best service usually keep their customers for many years.

Business travel agencies realize the special needs of business travelers. They negotiate discounts with the top carriers and hotel chains to keep their prices competitive, and they also negotiate for increased incentives such as points and flyer miles. The best business travel agencies can often secure seats for their valued customers on booked airlines and rooms in booked hotels.

When it comes to group travel to conferences, business travel agencies are experienced at arranging every detail of the itinerary. They can negotiate price and incentive details for groups of 10 or more, and they can arrange flight and ground transportation for groups of 100 to 300. Business travel experts are also experienced at arranging food and recreation activities for large groups. Most business travel companies also offer overnight or same day passport and visa services.

Incentive Programs
Business travel companies often help their corporate customers create incentive travel programs for their employees and clients. Getaways to the top resort vacation spots can increase employee performance and customer loyalty. Valued clients always appreciate upgrades and concierge services at airports and hotels. The top travel companies also usually get the best discounts because of the volume of business they process.

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