Westin Hotels has been a leader in developing new guest services since its founding in 1930. Westin's many breakthroughs include the first guest credit card (1946), 24-hour room service (1969), in-room voice mail for guests (1991), and Service Express, the first program allowing guests to request all services with just one call. From wake up calls, to luggage assistance, Service Express handles it all.
Westin Hotels Service Express
In 1993, Westin Hotels revolutionized the way guest services were provided worldwide through a program called Service Express. With Service Express, guests dial just one number on their in-room telephone to make all service requests. Their command center then relays guests' telephoned requests to Westin's mobile Service Express associates for maximum efficiency.
Available at most hotels in North America and Asia, Westin's Guest Office offers business travelers the option of staying in rooms that double as offices for just $20 above the standard room rate. Developed to meet the increasing needs of business travelers, Westin's Guest Office combines the efficiency and technology of an office with the unsurpassed comfort and luxury of a private guest room. Each Guest Office room includes a comfortable work area complete with a multi-function laser printer/fax/copier, speakerphone with data port, voice messaging and free, unlimited local calls and long distance access.
Express Checkout
Westin's guests can enjoy the convenience of Express Checkout with approved billing using a major credit card. No matter what time of day or night, guests may bypass the front desk for checkout and drop their hotel bill in a strategically located Express Checkout box. Billing receipts are conveniently mailed to guests within 24 hours.
Read Next 5 Articles
Hotels Olympia Washington
Hotels Helen Ga
Frankenmuth Hotels
Boone North Carolina Hotels
Nashville Hotels